Seamless hearing aid control with MyRange

Interaction design
Usability testing
Multi-platform

Summary

AudioNova, a fast-growing international hearing care provider, sought to develop a mobile application that would empower users of hearing aids by giving them greater control over their hearing experience.
Client
Audio Nova
Date
2015
Role
Interaction designer
Visual design
Floris de Wit

The opportunity

This project presented an opportunity to create a user-friendly and innovative mobile app that would seamlessly integrate with hearing aids and provide users with a modern and intuitive way to manage their hearing.

Design

We designed the MyRange app from scratch, focusing on a user-friendly experience and seamless integration with hearing aids, especially considering the complexities of Bluetooth connectivity.

  • Extensive Flowchart: We developed a comprehensive flowchart to map out all potential scenarios during the app's onboarding process, ensuring a smooth and robust user experience regardless of connection issues.
  • User Research & Feedback: Throughout the design process, we conducted user research with potential users, testing prototypes and gathering feedback to ensure the app's features and usability met their needs.
  • Platform-Specific Design: While maintaining a consistent style and user experience, we implemented unique patterns and features tailored specifically to both iOS and Android platforms.

Results

  • Positive User Feedback: Users praised the app's intuitive design and modern feel, with one respondent stating, "The app brings hearing aids closer to a product that fits this day and age. Instead of feeling dusty and old, it makes it modern and a joy to use."
  • Seamless Integration: The app successfully integrated with hearing aids, providing users with a smooth and reliable experience.
  • Enhanced Control: The app offered users greater control over their hearing aids, allowing them to manage settings, check battery status, and adjust audio profiles for different environments.

Key Takeaways:

  • User-Centered Design: A user-centered design approach was crucial for developing an app that met the needs of hearing-impaired users and provided a positive experience.
  • Planning for Complexity: Thorough planning and consideration for potential technical challenges, like Bluetooth connectivity, ensured a robust and reliable app.
  • Platform Consistency: The app maintained a consistent style and user experience across both iOS and Android platforms, enhancing usability and user satisfaction.

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